Food Safety and Quality Assurance

Safety is one of our core values, and nothing is more important to U.S. Foodservice than providing safe, quality food. We go beyond what is required by law and even make our expertise available to our customers. Of course, making food safety a priority is not just the right thing to do, it is one of the best ways to protect your reputation and preserve the value of your brands. With U.S. Foodservice, you have a partner that cares as much about food safety as you do.

Food Safety

Our food safety efforts are based on a cycle of continuous improvement — new thinking, new techniques and new technologies. We assist our customers with expertise and information on compliance issues, and we bring valuable insights to new and ever-changing food safety regulations. Moreover, our flexibility enables us to support and comply with the specifics of each customer’s internal procedures. U.S. Foodservice is a proud sponsor of the International Food Safety Council, part of the National Restaurant Association Educational Foundation’s food safety awareness program. The National Restaurant Association Educational Foundation’s ServSafe program is taught by U.S. Foodservice professionals, and is recognized as the industry standard in food safety training in receiving, storage, food handling, preparation and service. Click here to learn more.

Quality Assurance

Quality brings customers in the door and brings them back for more. U.S. Foodservice understands that the key to controlling food safety is to control quality. To make sure every product you purchase from us is the safest and highest quality possible, we have leading edge procedures in place throughout the food supply chain. Our procedures meet or exceed federal, state and local food safety regulations. Click here to learn more.

Comprehensive Recall Policy

When U.S. Foodservice makes a decision to recall a food product, either because of a known food safety issue or just as an extra precaution, it is our highest priority. Quite simply, nothing is more important than the safety of our customers and the quality of the products we provide. U.S. Foodservice recall policies and procedures were developed to meet and exceed government guidelines. They ensure immediate and effective action when products need to be removed from the market.

Recall procedures are coordinated from the support offices in cooperation with customers, suppliers and government health agencies. All operating divisions have their own recall teams that work directly with their leadership and the support office.